Unified - IC3 is an unified platform that act as the "Nerve Center" and main platform for the entire day-to-day handling operations management, Incident response, Public Order & Safety, Surveillance, Emergency & Disaster Management, Civic Utilities, Responder Operation, Cyber /Security and Public Information.
IC3 FEATURES
Responding to an emergency incident is a business-wide responsibility
CTH (CALL TAKING AND HANDLING)
DISPATCH SYSTEM
AIAS (ALARM INCIDENT ANALYSIS SYSTEM)
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Multi-channel alarm receiving
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Automatic obtainment and display of caller information
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Auto recommendation of responsible agency
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Real-time monitoring of seats
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Integrated display on the map
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Real-time incident locating and handling
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Multiple incident dispatch ways
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Seamless integration with CCTV
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Incident statistics and display
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Case analysis in text
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Case analysis on map
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Decision support for police force deployment
DUTY MANAGEMENT
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Shift assignment
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On-Duty Check (Radios On map)
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Statistics and Display
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Track Monitoring
MESS (MAJOR EVENT SECURITY SYSTEM)
DISASTER PREPAREDNESS & RESPONSE
VIDEO CONFERENCING
INDOOR & OUTDOOR GLOBAL POSITIONING
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Planning – post deployment
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Post oversight and dispatch
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Route oversight- Live play of nearby CCTV feeds
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Route oversight- Voice-activated CCTV play
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Supporting POC /private LTE terminals, body worn cameras, CCTV cameras, and voice only terminals. Supporting
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Supporting integration with 3rd party conference systems.
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Connection with weather forecast system to get the latest data about typhoon/major storms
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Connection with IoT system to get data from various sensors deployed across the district
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Supporting rich map formats
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Rich map functions
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Integration with applications for location relevant information show and dispatch
BORDERS/CHECKPOINT SURVEILLANCE CCTV INTEGRATION
INCIDENT & POLICE FORCE HEATMAP
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In Single View or Multi View
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Real time play of one CCTV feed, supporting PTZ
camera. -
Real time play of CCTV feeds in multi view, up to 4x4 tiles.
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Red dots: Individual incidents
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Red shadow: Incident clustering
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Blue shadow: Patrol force clustering
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The overlays of incident assess the reasonability, and provide decision support.
MOBILE INCIDENT HANDLING
WHOLE PROCESS RECORDING
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All the actions performed by the dispatcher, along with status change of the incident ticket are recorded and displayed in timeline.
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One click to generate a complete incident sheet with all the detailed information and operation log
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All the actions performed by the dispatcher, along with status change of the incident ticket are recorded and displayed in timeline.
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One click to generate a complete incident sheet with all the detailed information and operation log
PERFECT FOR VARIOUS APPLICATION:
CASE STUDY
PRO 11
The IC3 (Integrated Command Control & Communication) project of the Regional Police Office 11 (PRO11) is a response to the urgent need of the PRO11 to reach out to its stations and personnel in the whole Davao Region through satellite technology. With this in mind, iTERA Global I.T. Solutions Corporation, an I.T. solutions company, intended to address these challenges by means of providing facilities that will address the requirement of the PRO11 to the fullest.